Dear Liberty Lake Eyecare Patients,
Since the beginning of the Covid-19 outbreak, we have taken extensive steps to make sure your visit to our office is even more safe! We have worked hard to implement protocols that will reduce your time in the office and limit the number of surfaces with which you come in contact. This will reduce staff and patient exposure and maintain the health of everyone.
BEFORE YOU VISIT OUR OFFICE, PLEASE FOLLOW THESE STEPS:
• Please call (509) 893-7574 before entering
• Wear a Mask. Protect YOU Protect US!
• Services by Appointment Only Call/Text (509) 893-7574
• Temperature Reading Upon Entering
• Curbside Pick Up Available for Contact Lenses
• Come alone to your appointment. Children can be accompanied
Prior to your appointment we will send you a text message explaining our Curbside check in process. Upon arrival to the parking lot, please respond to that text message letting us know that you are here. We will then text wellness questionnaire, please fill it out and send it back. We ask that you remain in your car until we text you and let you know that your room is ready for your visit. If you do not have the ability to text all of this can be done via phone calls.
Every person entering the office must wear a face mask. If you do not have a mask, we can provide a cloth mask for a nominal fee of $2.50. Upon entering the office, we will take your temperature.
We have UV sanitizing air purifiers in our exam lanes and have extensive cleaning protocols between appointments. We have installed breath shields on equipment in the exam rooms and optical. We have installed Plexiglas dividers at the check in/checkout counters and moved our credit card swiper for you to swipe your own card. We will not require signatures for credit card payments. Surface that are frequently touched in our office are being disinfected before and after each patient. We are also using an industrial product that can keep surfaces disinfected for days to weeks.
As you can see, we have taken extensive steps to make sure your visit is even more safe! We value you as a patient and your safety is important to us. We are grateful for your trust in our care. Please call us Monday -Thursday 8-5am and Friday 8-1pm
Dr. Ulrich, Dr. Park and the LLEC Staff
We value our patients' experience at Liberty Lake EyeCare Center. See for yourself, the great success our patients have experienced here at Liberty Lake EyeCare Center.
Dr. Bret Ulrich and Dr. Park
"An amazing group of folks who do everything they can to make your visit amazing. Highly recommend Dr Ulrich and his staff! 5 stars is not enough!"
Craig & Cathie
"Dr Ulrich and his staff are amazing. Truly superior service with patients of all ages. Highly recommend."
"This place is off the charts. Their understanding of and application of customer service is wonderful! They really care about their patients, they asked me what I wanted to get out of the visit, they listened and came up with a solution that was right for my situation. Thank you!"
"This is the most gracious, knowledgable group of people I have had the pleasure to work with. As a patient of Dr. Ulrich, I know I will get the best information and support for my eyes as I age. If we decide to move after I retire, I will have to search high and low to find another team so dedicated.
The staff at Liberty Lake Eyecare Center is caring and professional. Dr. Ulrich is knowledgable and caring. I will continue to get my eye care here. Can you all move with me when I retire?"
"Great people, took care of my wife, son and myself. Very professional and quick services. Got new glasses in about a week. Perfect fit."
"Quick and convenient. Awesome customer service"
"The ladies at Liberty Lake Eye Care are the BEST! They have mastered the art of customer service! I'm a customer for life!"
"Wonderful front office staff, and Dr. Ulrich was so personable and kind! I didn't feel rushed or hurried out and simultaneously my time was respected."
"Caring atmosphere with dedicated professional staff. I like the text message reminder for appointments!"
"These Guy's are Amazing !!
I got in Quick , And Was Treated Terrific !
Plus they are Still Very Professional !
I am Recommending this Office to All my Family and Friend's !"
"This office has the BEST staff! Thank you! ❤️"
"Had a eye cincern...they got me in quick and took care of it."
"Hands down the best experience I've ever had by a medical professional and entire staff. They are kind, caring, patient, and always willing to help. I've been going there for almost 2 years and it's always a pleasure to go in it's never a hassle. My eyes are happy too
"Always friendly and helpful! Great doctors"
"They are always friendly and helpful. My 17 year old daughter decided she wanted contacts about a year ago and could not get the process down on how to get them in. She went back to her glasses. This year she tried again, and just like last time the folks were super patient and helpful and she now has her contacts in happily. Highly recommend using them for all your eye care needs."
"Always a pleasure to have my eyes checked. The Doctors and Staff are always friendly, knowledgeable and professional. They take the time to explain everything in great detail, which I appreciate. First class service. I highly recommend Liberty Lake Eye Care."
"I have always had a great experience with Liberty Lake EyeCare. From my eye exam to ordering glasses, they are very helpful and accommodating throughout the entire process. Everyone there is very pleasant and professional. I highly recommend them and will continue my eye care with them!"
"The whole office is wonderful. I've been going there for 16 years. Dr. Ulrich is great - very knowledgeable, friendly, professional. Brad is amazing. They go above and beyond to make sure you are satisfied. I would highly recommend Liberty Lake Eye Care to anyone!"
"I have been going to Liberty Lake Eyecare Center for several years now. I am a diabetic and Dr. Ulric is always on top of it
. They are always friendly and on time. the best I say!"
"Liberty Lake Eyecare is an excellent office. They are professional and definitely know their medicine. I am also a medical professional and very picky about who examines me."
"Love the friendly and knowledgable staff at Liberty Lake Eyecare Center. They were prompt, answered my questions, and I felt comfortable throughout the appointment. Happy to refer my friends and family."
"Dr Ulrich is awesome...knowledgeable, professional, caring and helpful. His staff welcomes you with smiles and technical know-how. If you require glasses, Brad is the best optician I have ever met. Liberty Lake provides one-stop eye care at its best."
"Dr. Ulrich has been my eye doc for 17 years. Great guy, practice and skills. Thank you guys for doing such a great job for me all these years!"
"Love this place! I will never go anywhere else for my eyes. The service is impeccable, the style is great, and the people are the best part of it all."
"Staff is friendly, compassionate, helpful and all around professional. I wouldn't go anywhere else."
"I enjoyed going to Liberty Lake Eye Clinic. Very professional and they try to save you money. Excellent advice on frames and lenses! I plan to go again this year."
"Positive, upbeat staff who immediately returned my call and answered my questions. Very professional and friendly. Dr. Ulrich provided immediate relief for an eye injury and sent me home with everything I needed for recovery. Extremely knowledgeable and excellent in patient education. Thank you!"
"Liberty Lake eye care staff are the best -professional, friendly, knowledgeable, caring. Dr. Ulrich fitted me with the best prescription in 30 years. Brad is knowledgeable and skilled so the best prescription becomes the best glasses. Why go anywhere else?"
"Our family has been with Dr. Ulrich for years. He is the Dr. I had when needed cataract surgery and referred me to the surgeon then took care of my follow up afterwards. The staff is friendly and efficient. Would recommend Liberty Lake EyeCare."
"Dr. Ulrich, his staff and the overall attitude toward customer service is all first class. We have found LLEC's diagnostic equipment to be the most current and advanced in the area. After many years, we have found Dr. Ulrich's office has taken great care of our eyes insuring the best vision. They are the best. Thanks LLEC."
"Dr. Ulrich and his staff were very thorough in addressing.my specific eye problem. I received excellent care and would highly recommend them."
"Great service friendly staff and good turn around time for glasses if needed good selection of glasses for all ages"
"Best group of people . They are like family . I wouldn't go anywhere else ."
"Great place! Nice selection of frames."
"Great experience, knowledgeable, on time , would recommend"
"Great Place and very friendly staff and very accommodating"